Water Restoration in Brunswick OH 44212

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One of the most frustrating things about water restoration is getting a call from the adjuster saying your invoice is too high. During my 14 + years in the water restoration business I have gotten plenty of calls from adjusters saying that my price is too high on this dehumidifier or this fan, etc. This used to bug me until I learned the secret to prevent most of these calls, COMMUNICATION Water Damage Repair Tips to Have on Hand Brunswick OH 44212 & DOCUMENTATION. Remember that the adjuster has to justify his work to his boss and as long as the price and scope of work can be justified then it will be paid.

Starting off the job on the right foot is important. You should always get a work authorization signed by the insured before starting work. A work authorization will allow some insurance companies to be able to pay you directly or Brunswick OH 44212 at least get your name on the check.

Then as soon as the initial mitigation is performed, call the adjuster and let him/her know what you did. This can be done on the way back to your office. During this conversation just let the adjuster know what you saw when you arrived and what you decided to do about. During this conversation I generally try to steer away from talking about pricing. Your Local Fire and Water Damage Restoration Experts Can Help ... Brunswick OH 44212 If they ask about it then I will talk about it, but for me this is more of an information phone call to the adjuster. At this point, usually the adjuster has not been there and so to call and inform him/her what is going on is my main objective.

Next, you should have an itemized invoice. The invoice should include your company name, address, (so they can send the check) and Brunswick OH 44212 your Taxpayer Identification Number. Each room that work was performed in should be separate and have measurements down to the nearest inch. Then within each room list each item or piece of equipment. At this point it is good to comment on the items that are most questioned, such as cost of dehumidifiers, number of fans, extraction, etc. Place comments with the items, if your estimating software will let you, justifying Brunswick OH 44212 why you charge what you do for a dehumidifier or why you had 3 fans in a 6 x 6 room. Anything that could be questioned comment on it. To me this is one of the most important parts of the invoicing process. Yes, it is time consuming but the adjuster will be able to see the reasoning behind the line item. This alone may prevent most calls.

Next include a copy Brunswick OH 44212 of the signed work authorization and signed certificate of satisfaction. This not only shows that the customer was satisfied but that they authorized you to do the work. Make sure that your work authorization form includes a section in it that would allow the insurance company to be able to pay you directly. I, personally, had my lawyer look over my form to make sure it was accomplishing what I wanted Brunswick OH 44212 it to accomplish. I would strongly suggest that you do the same no matter whether you got a generic form from somewhere or you came up with your own form.

Another tool that helps justify your bill to the adjuster is your daily humidity readings. You should be keeping the temperature, relative humidity, and grains (gpp) inside, outside, unaffected area, dehumidifier(s), and the HVAC. By doing this you will be able to Brunswick OH 44212 learn about what is going on during the job. For example, several years ago we opened up a new refrigerant dehumidifier and took it straight to a job. When we got there and turned it on we started running our pshychrometric readings and discovered that there was a problem with the dehumidifier. It was great to find that out then and not the next day when we would have had a Brunswick OH 44212 lot of evaporation and no dehumidification. Using the grain readings can also help you prove that the equipment was off, a door was opened that you wanted closed, a window got opened, etc. When this is used correctly then you can prove to the adjuster why you needed an extra day. Also make sure to include plenty of comments to go with your readings to help explain what you saw.

To go Brunswick OH 44212 along with your daily humidity readings try including a graph from a data logger. Data loggers can be set to record the temperature and relative humidity as often as you would like. I like to set ours to record every minute and this gives you a good graph of what is happening on the job. When the job is complete then print the graph and turn it in with your invoice. Brunswick OH 44212 Just like with your daily readings a graph will help prove what you saw happening on the job. (i.e. door left open, window open, equipment turned off, etc.) Taking an hour meter reading off your equipment at several points in the job can also help prove when things were not running and should be turned in as part of your documentation.

Kevin Pearson is a partner in Pearson Carpet Care. He has Brunswick OH 44212 over 17 years experience in the cleaning and restoration business. He serves on several committees with the IICRC (Institute of Inspection, Cleaning and Restoration Certification) and is on the board of directors of the PCRA (Professional Cleaning and Restoration Alliance). Kevin has dried building in Texas, Oklahoma, and Louisiana. He has extensive experience drying residential homes but has also dried office buildings, chemical plants, historical homes, Southern Methodist University, Stephen F. Brunswick OH 44212 Austin State University, The Toyota Center (where the Houston Rockets play) and more.

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Business Results 1 - 10 of 14

PuroClean Professional Services
2 Reviews
Carpet Cleaning, Damage Restoration
Phone:
1126 Industrial Pkwy N, Ste 1, Brunswick, OH 44212

Xpert Restoration
1 Reviews
Damage Restoration
Phone:
6909 Engle Rd, Ste 3, Middleburgh Heights, OH 44130

COIT Cleaning and Restoration
5 Reviews
Carpet Cleaning, Damage Restoration, Air Duct Cleaning
Phone:
23580 Miles Rd, Cleveland, OH 44128

SERVPRO of Parma/Seven Hills
3 Reviews
Damage Restoration
Phone:
Parma, OH 44130

Carrara Companies
9 Reviews
Damage Restoration, Home Cleaning, Contractors
Phone:
3774 Congress Pkwy, Richfield, OH 44286

Mark's Cleaning Service
4 Reviews
Carpet Cleaning, Home Cleaning, Window Washing
Phone:
325 Elmwood Dr, Medina, OH 44256

911 Restoration Of Cleveland
2 Reviews
Damage Restoration
Phone:
12800 York Rd, Ste 11, North Royalton, OH 44133

Aqua Master Disaster Response Team
1 Reviews
Carpet Cleaning, Damage Restoration
Phone:
9168 Stoney Creek Ln, Parma Heights, OH 44130

Sal's Heating & Cooling
22 Reviews
Heating & Air Conditioning/HVAC, Plumbing, Water Heater Installation/Repair
Phone:
11701 Royalton Rd, North Royalton, OH 44133

Modern Process Plumbing
1 Reviews
Plumbing
Phone:
8991 Stone Rd, Litchfield, OH 44253

Business Results 1 - 10 of 4

Electronic Restoration Services of Cleveland



SERVPRO of MEDINA COUNTY



Ohio Restoration Group, Inc.



Plumbing 911, Inc.



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For quality workmanship and service for your residential and commercial Water Damage needs, choose a company with over 38 years of service in the Brunswick area.

Highly Rated

Integrity, quality workmanship and attention to detail have made us one of the most reliable Water Damage companies in Brunswick.

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We focus on making the process as least disruptive as possible to our clients

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We can complete any size project  in a timely manner, without skipping any steps  or cutting any corners.

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(877) 534-6458